About me
I’m Ling Kan, a London-based digital leader with a unique blend of technical expertise, creative flair, and a passion for crafting exceptional user experiences. With a background in computer science and a natural knack for design, I bring a distinctive perspective to every project—seamlessly merging technical precision with artistic vision to deliver impactful, user-centric solutions.
Over the years, I’ve built a diverse career spanning UX design, product management, web development, and marketing. I’ve led website redesigns, launched innovative products, and driven strategic initiatives that enhance SEO, boost user engagement, and improve conversion rates (CRO). My hands-on experience with tools like Google Analytics, Glassbox, and AI heat maps enables me to uncover valuable insights and optimise customer journeys with data-driven precision.
What sets me apart is my ability to connect the dots between strategy, creativity, and technology. From managing cross-functional teams to delivering end-to-end solutions, I thrive on turning complex challenges into opportunities for growth. My marketing experience has sharpened my storytelling skills, while my technical background ensures every solution is scalable, efficient, and future-proof.
I take a lean, collaborative approach to problem-solving, fostering high-performing teams and delivering value efficiently. Whether designing a user interface, analysing website performance, or leading a product launch, I’m dedicated to creating digital experiences that inspire and drive results.
Resume
Work Experience
- EquifaxSeptember 2022 - CURRENT
Front-end Developer & UX Design Manager
Led the design, development, and optimisation of the Equifax UK B2C website, enhancing user experience and product features to deliver seamless, business-aligned solutions.
+ Read more - MedicspotJuly 2021 - August 2022
Front-end Developer
Directed front-end development and UX strategy for Medicspot’s customer-facing websites, ensuring a seamless user experience for remote healthcare users.
+ Read more - Open ReplySeptember 2019 - July 2021
Developer - Consultant
Delivered end-to-end development for e-commerce projects, collaborating with stakeholders to create high-quality, user-focused solutions.
+ Read more - Lancaster UniversityJanuary 2020 - March 2020
Research Assistant
Designed and implemented the ‘Spring-A-Story’ web application, empowering children to develop reading independence through technology.
+ Read more - Apple IncJuly 2018 - August 2019
Technical Specialist
Provided expert technical support at the Genius Bar, diagnosing and resolving complex hardware and software issues for iOS and macOS devices.
+ Read more - Stormfront RetailSeptember 2016 - March 2018
Store Team Member
Engaged with customers to provide tailored solutions and exceptional service experiences, promoting Apple products and services.
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Education
- University Of LincolnSeptember 2015 - July 2019
BSc (Hons) Computer Science
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