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Ling Kan

DeveloperDigital Strategist

About me

I’m Ling Kan, a London-based digital leader with a unique blend of technical expertise, creative flair, and a passion for crafting exceptional user experiences. With a background in computer science and a natural knack for design, I bring a distinctive perspective to every project—seamlessly merging technical precision with artistic vision to deliver impactful, user-centric solutions.

Over the years, I’ve built a diverse career spanning UX design, product management, web development, and marketing. I’ve led website redesigns, launched innovative products, and driven strategic initiatives that enhance SEO, boost user engagement, and improve conversion rates (CRO). My hands-on experience with tools like Google Analytics, Glassbox, and AI heat maps enables me to uncover valuable insights and optimise customer journeys with data-driven precision.

What sets me apart is my ability to connect the dots between strategy, creativity, and technology. From managing cross-functional teams to delivering end-to-end solutions, I thrive on turning complex challenges into opportunities for growth. My marketing experience has sharpened my storytelling skills, while my technical background ensures every solution is scalable, efficient, and future-proof.

I take a lean, collaborative approach to problem-solving, fostering high-performing teams and delivering value efficiently. Whether designing a user interface, analysing website performance, or leading a product launch, I’m dedicated to creating digital experiences that inspire and drive results.

Resume

Work Experience

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    Equifax
    September 2022 - CURRENT

    Front-end Developer & UX Design Manager

    Led the design, development, and optimisation of the Equifax UK B2C website, enhancing user experience and product features to deliver seamless, business-aligned solutions.

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    Medicspot
    July 2021 - August 2022

    Front-end Developer

    Directed front-end development and UX strategy for Medicspot’s customer-facing websites, ensuring a seamless user experience for remote healthcare users.

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    Open Reply
    September 2019 - July 2021

    Developer - Consultant

    Delivered end-to-end development for e-commerce projects, collaborating with stakeholders to create high-quality, user-focused solutions.

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    Lancaster University 
    January 2020 - March 2020

    Research Assistant

    Designed and implemented the ‘Spring-A-Story’ web application, empowering children to develop reading independence through technology.

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    Apple Inc
    July 2018 - August 2019

    Technical Specialist

    Provided expert technical support at the Genius Bar, diagnosing and resolving complex hardware and software issues for iOS and macOS devices.

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    Stormfront Retail
    September 2016 - March 2018

    Store Team Member

    Engaged with customers to provide tailored solutions and exceptional service experiences, promoting Apple products and services.

Education

  • Company logo
    University Of Lincoln
    September 2015 - July 2019

    BSc (Hons) Computer Science